<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Bierer Research Group</title>
	<atom:link href="http://www.bierergroup.com/feed" rel="self" type="application/rss+xml" />
	<link>http://www.bierergroup.com</link>
	<description>Actionable Research that Drives Profitable Business Decisions</description>
	<lastBuildDate>Tue, 22 Jan 2013 19:26:05 +0000</lastBuildDate>
	<language>en-US</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.5.1</generator>
		<item>
		<title>More Americans Worry about Financing Retirement</title>
		<link>http://www.bierergroup.com/more-americans-worry-about-financing-retirement</link>
		<comments>http://www.bierergroup.com/more-americans-worry-about-financing-retirement#comments</comments>
		<pubDate>Tue, 23 Oct 2012 19:16:37 +0000</pubDate>
		<dc:creator>Jeff Bierer</dc:creator>
				<category><![CDATA[Articles of Interest]]></category>
		<category><![CDATA[Latest News]]></category>
		<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.bierergroup.com/?p=362</guid>
		<description><![CDATA[More Americans Worry about Financing Retirement Adults in Their Late 30s Most Concerned by Rich Morin and Richard Fry Despite a slowly improving economy and a three-year-old stock market rebound, Americans today are more worried about their retirement finances than they were at the end of the Great Recession in 2009, according to a nationally representative survey of [...]]]></description>
				<content:encoded><![CDATA[<h1>More Americans Worry about Financing Retirement</h1>
<h2>Adults in Their Late 30s Most Concerned</h2>
<p>by <a title="Get posts by Rich Morin" href="http://www.pewsocialtrends.org/author/rmorin/">Rich Morin</a> and <a title="Get posts by Richard Fry" href="http://www.pewsocialtrends.org/author/rfry/">Richard Fry</a></p>
<p><img src="http://www.pewsocialtrends.org/files/2012/10/socialtrends-2012-10-22-retirement-01.png" alt="" width="296" height="293" />Despite a slowly improving economy and a three-year-old stock market rebound, Americans today are more worried about their retirement finances than they were at the end of the Great Recession in 2009, according to a nationally representative survey of 2,508 adults conducted by the Pew Research Center.</p>
<p><img src="http://www.pewsocialtrends.org/files/2012/10/socialtrends-2012-10-22-retirement-02.png" alt="" width="298" height="395" />About four-in-ten adults (38%) say they are “not too” or “not at all” confident that they will have enough income and assets for their retirement,<sup><a id="fnref-15258-1" href="http://www.pewsocialtrends.org/2012/10/22/more-americans-worry-about-financing-retirement/#fn-15258-1">1</a></sup> up from 25% in a Pew Research survey conducted in late February and March of 2009.</p>
<p>An analysis of these surveys also shows that concerns about retirement financing are now more heavily concentrated among younger and middle-aged adults than among those closer to retirement age—a major shift in the pattern that had prevailed at the end of the recession.</p>
<p><img src="http://www.pewsocialtrends.org/files/2012/10/socialtrends-2012-10-22-retirement-03.png" alt="" width="296" height="421" />In 2009 it was “Gloomy Boomers” in their mid-50s who were the most worried that they would outlive their retirement nest eggs. Today, retirement worries peak among adults in their late 30s—many of whom are the older sons and daughters of the Baby Boom generation. According to a Pew Research analysis of Federal Reserve Board data, this is also the age group that has suffered the steepest losses in household wealth in recent years.</p>
<p>The new Pew Research survey finds that among adults between the ages of 36 and 40, 53% say they are either “not too” or “not at all” confident that their income and assets will last through retirement.  In contrast, only about a third (34%) of those ages 60 to 64 express similar concerns, as do a somewhat smaller share (27%) of those 18 to 22 years old.</p>
<p>These findings stand in sharp contrast to the age pattern that emerged when the same question was asked in a Pew Research survey conducted in 2009. In that poll it was Baby Boomers between the ages of 51 and 55 who were the most concerned that their money would not last through their retirement years. Only 18% of those 36 to 40 years old were similarly worried they would fall short financially after they retire—a third of the share who express a similar concern today.</p>
<p>A companion Pew Research analysis of data collected by the Federal Reserve Board in its Survey of Consumer Finances suggests a reason that retirement concerns have surged among adults in their late 30s and early 40s.</p>
<p>The median net worth of this group has fallen at a far greater rate than for any other age group both in the past 10 years and since the beginning of the Great Recession.</p>
<p>Led by declines in home value, the median wealth<sup><a id="fnref-15258-2" href="http://www.pewsocialtrends.org/2012/10/22/more-americans-worry-about-financing-retirement/#fn-15258-2">2</a></sup> of adults ages 35 to 44 was 56% lower (in inflation-adjusted dollars) in 2010 that it had been for their same-aged counterparts in 2001— the steepest decline for any age group during that decade and more than double the rate of loss among those ages 55 to 64 (22%). (Household wealth is the sum of all assets, such as property cars, stocks and retirement accounts, minus the sum of all debts, such as mortgage, credit card debt and car loans.)</p>
<p><img src="http://www.pewsocialtrends.org/files/2012/10/socialtrends-2012-10-22-retirement-04.png" alt="" width="295" height="678" />Expressed in dollars, the median wealth of those in the 35-to-44 age group in 2010 was $56,029 less than the median wealth that their same-aged counterparts had in 2000. In contrast, those ages 45 to 54 and 55 to 64 have lost about $50,000. With fewer assets to begin with, the median wealth of adults younger than 35 fell by a total of $5,270 between 2001 and 2010. The median wealth of those 65 and older increased slightly—making them the only age group whose net worth grew over what it had been for their same-aged counterparts a decade ago.</p>
<h3>Retirement Worries Increase</h3>
<p>Overall, a larger proportion of Americans are worried about their retirement finances now than in the final months of the Great Recession in 2009. The share of adults saying they are “not too” or “not at all” confident that they will have enough income and assets to last through their retirement years has grown from 25% in 2009 to 38% in the latest Pew Research poll.</p>
<p>In addition, surveys conducted by the Gallup Organization over a longer time period suggest that these concerns have grown steadily in the past decade, a trend that began before the housing market collapsed or the economy fell into recession.</p>
<p>According to Gallup, the percentage of adults who fear they will not have enough money to live “comfortably” in retirement has grown from 32% in 2002 to 66% last year. During that same period. the share who worry that they do not have enough money to retire increased by 12 percentage points, from 54% to 66%.</p>
<h3><img src="http://www.pewsocialtrends.org/files/2012/10/socialtrends-2012-10-22-retirement-05.png" alt="" width="302" height="684" />The Demographics of Retirement Anxiety</h3>
<p>While many Americans worry about retirement finances, there are some differences among demographic groups.</p>
<p>For example, college graduates are much more likely than those who have a high school diploma or less to express confidence in their retirement finances (71% vs. 53%). Among those who attended college but do not have a bachelor’s degree, six-in-ten are sure that they will be financially prepared for retirement.</p>
<p>Those with household incomes of $100,000 or more also are significantly more confident than those earning less than $50,000 that they will have the financial resources to live on in retirement (79% vs. 51%).</p>
<h3>Change Since 2009</h3>
<p>Across most demographic groups, Americans are less confident now than just three years ago that they will have enough financial resources to last through their retirement years.</p>
<p>The decline in confidence is greatest among Americans with less education, those with annual family incomes between $30,000 and $74,999, and adults in their late 30s and early 40s.</p>
<p>Among those with a high school education or less schooling, the proportion confident about retirement finances declined by 14 percentage points to 53% between 2009 and 2012 . In contrast, concern fell by 9 percentage points among college graduates and 10 points among those who attended college but did not graduate with a bachelor’s degree.</p>
<p>The pattern was less uniform among income groups. Confidence dropped the least among adults with the highest and lowest incomes, while the pattern is mixed among those in the middle-income ranges.</p>
<p>Confidence about retirement finances declined by 9 percentage points among adults in families making at least $100,000 a year and by the same share among those earning less than $30,000.</p>
<p><img src="http://www.pewsocialtrends.org/files/2012/10/socialtrends-2012-10-22-retirement-06.png" alt="" width="298" height="505" />In contrast, confidence fell the most (19 percentage points, to 51%) among those earning $30,000 to $49,999 and by 14 points in families with incomes of $75,000 to $99,999. At the same time, the proportion of those making $50,000 to $74,999 who are confident about their retirement nest eggs declined by 11 points.</p>
<h3>Retirement Worries and Age</h3>
<p>Concerns about retirement finances increased in every age group in the past three years but grew the most among adults 35 to 44, the latest Pew Research survey found. Older and younger adults express the most confidence that they will have enough financial resources in retirement, while middle-aged adults expressed the least confidence.</p>
<p>But in a marked change from the 2009 survey, adults in their late 30s and early 40s are now the least confident that they will outlive their money.</p>
<p>Among this younger age group, the proportion who are “not too” or “not at all” confident they will have enough to live on in retirement has more than doubled, from 20% in 2009 to 49% in the latest poll. Three years ago, adults in this age group were the least likely, along with retirement-age adults (19%), to express doubts about their retirement finances. Now adults ages 35 to 44 rank ahead of every other age group in terms of their concern about retirement finances.</p>
<p><img src="http://www.pewsocialtrends.org/files/2012/10/socialtrends-2012-10-22-retirement-07.png" alt="" width="300" height="425" />A Pew Research survey conducted in September 2011 produced results that closely mirrored those in the latest poll. In that survey, 51% of respondents ages 35 to 44 were concerned about retirement finances, compared with 41% of 45- to 54-year-olds and 37% of those ages 55 to 64.</p>
<p>Again, the oldest and youngest respondents were the least concerned. Only about a quarter of those older than 65 (25%) and younger than 35 (27%) were worried.</p>
<h3>The Late-30s Spike</h3>
<p>To better understand the relationship between age and retirement worries, Pew analysts created a moving average indicator to more precisely track changes in retirement confidence over the age range.<sup><a id="fnref-15258-3" href="http://www.pewsocialtrends.org/2012/10/22/more-americans-worry-about-financing-retirement/#fn-15258-3">3</a></sup></p>
<p>Since the results of the 2012 and 2011 polls were so similar, data on the retirement confidence question were combined to produce a sample of 4,511 cases.</p>
<p><img src="http://www.pewsocialtrends.org/files/2012/10/socialtrends-2012-10-22-retirement-08.png" alt="" width="298" height="415" />The graph on the preceding page tracks the rise and fall of retirement worries from ages 18 to 75 in the 2011-2012 surveys. The second trend line plots retirement concerns over the age range from the 2009 Pew survey.</p>
<p>Overall, worries about retirement finances in the 2011-2012 surveys are comparatively low among those in their early 20s. For example, only about 27% of those ages 18 to 22 say they are not too or not at all confident they will have enough to live on in retirement.</p>
<p>But concerns begin to rise among adults in their early 30s and spike among those a few years older. Among adults 36 to 40, about half—53%—are not confident about their retirement finances. These worries slowly ebb among individuals closer to retirement age, dropping to about a third (34%) of those 60 to 64 and falling even further among older adults well into retirement age.</p>
<p><img src="http://www.pewsocialtrends.org/files/2012/10/socialtrends-2012-10-22-retirement-09.png" alt="" width="300" height="322" />A very different pattern emerges when the moving average is plotted using 2009 data. Retirement concerns peak among those ages 51 to 55; among this group, about four-in-ten (42%) lack confidence that they have enough money for retirement.</p>
<p>In a further departure from the most recent pattern, adults 34 to 38 years old were the least likely of any age group in 2009 (13%) to express concerns about their retirement finances—roughly the same age group that expressed the most anxiety three years later.</p>
<h3>Declines in Wealth</h3>
<p>Why are thirty-somethings suddenly the most worried about their retirement finances? Federal data on changes in household wealth suggest one answer. In the past decade, households headed by adults ages 35 to 44 have lost the most wealth of any age group, and nearly all of those losses have occurred since the Great Recession began in 2007.</p>
<p><img src="http://www.pewsocialtrends.org/files/2012/10/socialtrends-2012-10-22-retirement-10.png" alt="" width="297" height="425" />In the past 10 years, median wealth of households headed by adults 35 to 44 years old has dropped from $99,727 in 2001 to $43,698 in 2010, a 56% decline.</p>
<p>In contrast median wealth fell by 29% among households headed by adults ages 45 to 54 and declined by 22% among those 55 to 64 years old.</p>
<p>Households headed by adults 35 and younger lost 35% of their wealth, though their initial holdings—and subsequent losses—are significantly smaller than those in other age groups, dropping from $14,864 in 2001 to $9,594 in 2010.</p>
<p>Wealth increased in only one group in the past decade. Among households headed by adults 65 and older, wealth increased by 2%.</p>
<p>Not only did adults in their mid-30s and early 40s lose the largest percentage of their wealth in the past ten years, but they also lost the most money.</p>
<p>In actual dollars, the median wealth of those 35 to 44 fell by $56,029 from 2001 to 2010. Among those 55 to 64, wealth declined by slightly more than $50,000, while adults ages 45 t0 54 lost slightly less.</p>
<h3>The Great Recession</h3>
<p>The Great Recession hurt most Americans. But in terms of wealth, it was particularly painful for adults approaching or already in early middle age.</p>
<p>Overall median wealth declined by 39% between 2007 and 2010. Again, adults ages 35 to 44 experienced the largest proportional decline, losing 55% of their net worth during this period. The losses were smaller among adults ages 45 to 54 (40%) and those 55 to 64 (33%).</p>
<p>Even adults 65 and older saw their wealth decline during the recession. Median wealth among this age group fell by 9% between 2007 and 2010, though gains among older adults from 2001 to 2007 were large enough to produce a net increase in wealth over the whole decade.</p>
<p><img src="http://www.pewsocialtrends.org/files/2012/10/socialtrends-2012-10-22-retirement-11.png" alt="" width="296" height="382" />Why did the Great Recession hit households headed by those in their late 30s and early 40s so hard? Data from the federal Survey of Consumer Finances provides one likely explanation.</p>
<h3>The Housing Bubble Bursts</h3>
<p>For most Americans, equity in their homes represents most of their wealth.<sup><a id="fnref-15258-4" href="http://www.pewsocialtrends.org/2012/10/22/more-americans-worry-about-financing-retirement/#fn-15258-4">4</a></sup></p>
<p>Predictably, the collapse of housing values in the middle of the past decade sent personal wealth into a nose dive for most homeowners, regardless of age. Overall, the Consumer Finances survey found that median home equity—the fair market value of a home less the amount of the outstanding mortgage and other liens—fell by about a third (32%) from 2007 to 2010. And U.S. Census data released in June found that most of the decline in median wealth between 2005 and 2010 can be attributed to sinking home values.<sup><a id="fnref-15258-5" href="http://www.pewsocialtrends.org/2012/10/22/more-americans-worry-about-financing-retirement/#fn-15258-5">5</a></sup></p>
<p><img src="http://www.pewsocialtrends.org/files/2012/10/socialtrends-2012-10-22-retirement-12.png" alt="" width="296" height="412" />But median home equity—so-called housing wealth—declined the most for homeowners ages 35 to 44. Between 2007 and 2010, the equity of homeowners in this age group was  cut in half (52%). In contrast, housing wealth fell by 30% among those 55 to 64 and by 20% among adults 65 and older.</p>
<p>Why are younger homeowners hit so much harder? One possible answer lies in the mix of assets that comprise this younger group’s net worth. Adults 35 to 44 years old have a much greater share of their wealth represented by their home equity; this generation has not yet had the time to accumulate financial wealth. Moreover, these younger adults have had less time to build equity, so the market collapse cut into a greater share of a smaller base than for longtime homeowners.</p>
<p>The most recent Pew survey underscores the relationship between recession losses and worries about retirement finances. Fully 45% of adults 35 to 44 say they are financially “worse off” now than before the recession. Among this group, about two-thirds (68%) say they are not confident they will have enough income and assets to last through their retirement.</p>
<p>In contrast, only 30% of those in this age group who say they are better off now than before the recession express similar worries.</p>
<h3><img src="http://www.pewsocialtrends.org/files/2012/10/socialtrends-2012-10-22-retirement-13.png" alt="" width="296" height="393" />Missing the Stock Market Rebound</h3>
<p>In terms of wealth, adults ages 35 to 44 were hit disproportionately hard by the Great Recession. At the same time, this age group has disproportionately failed to benefit from the Great Rebound in stock prices that began after the recession ended three years ago. The reason is that a larger share of 35- to 44-year-olds got out of the stock market between 2001 and 2010 and were on the sidelines as stock prices began to increase in 2009, according to the Pew Research analysis of data from the Survey of Consumer Finances.</p>
<p>The S&amp;P 500 Index peaked at 1,576 in October 2007 but then fell to a modern low of 667 in March 2009. Since then, the stock market began a steady rise, closing at 1,258 on the last day of December 2010. It now stands at about 1,450, nearly back to its earlier peak.</p>
<p><img src="http://www.pewsocialtrends.org/files/2012/10/socialtrends-2012-10-22-retirement-A01.png" alt="" width="297" height="408" />The magnitude of these fluctuations nearly matches the collapse of the market just a few years earlier when the S&amp;P 500 hit its previous high of 1,553 in March 2000, only to lose half its value to finish at 769 in October 2002.</p>
<p>During this decade of wild market swings, ownership of stocks and retirement accounts, such as 401(k) and thrift accounts, fell among most age groups. But the declines were greatest among those ages 35 to 44. The proportion of adults in this age group who directly held stocks declined by nine percentage points from 2001 to 2010, with half of this drop occurring before 2007. In contrast, the share of adults 65 and older who directly held stocks declined only 3 percentage points from 2001 to 2010, from 21% to 18%.</p>
<p>The proportion of 35- to 44-year-olds who held stocks indirectly through retirement accounts also disproportionately fell by 9 percentage points, about double the decline among those younger than 35 or between 45 and 54 years old (4 percentage points for both groups).</p>
<p>As a consequence, those in the 35 to 44 age group have benefited less from the rapid increase in stock prices since 2009 because they were less likely than their older counterparts to own stock and retirement accounts.</p>
<h3>About the Data</h3>
<p>This report is based primarily on data from two different sources: Pew Research Center surveys and the federal Survey of Consumer Finances.</p>
<p>Findings from the latest Pew Research survey are based on telephone interviews with a nationally representative sample of 2,508 adults conducted July 16 to 26, 2012. The margin of sampling error for results based on the total sample is plus or minus 2.8 percentage points and larger for results based on part of the sample. A total of 1,505 interviews were completed with respondents contacted by landline telephone and 1,003 with those contacted on their cellular phone. Data are weighted to produce a final sample that is representative of the general population of adults in the continental United States. Survey interviews were conducted in English and Spanish under the direction of Princeton Survey Research Associates International. For more details on how the 2012 survey was conducted, go to <a href="http://www.pewsocialtrends.org/files/2012/08/pew-social-trends-lost-decade-methodologies.pdf">http://www.pewsocialtrends.org/files/2012/08/pew-social-trends-lost-decade-methodologies.pdf</a></p>
<p>The <a href="http://www.federalreserve.gov/pubs/oss/oss2/scfindex.html">Survey of Consumer Finances</a> (SCF) is sponsored by the Federal Reserve Board of Governors and the Department of Treasury. It has been conducted every three years since 1983 and is designed to provide detailed information on the finances of U.S. families. The SCF sample typically consists of approximately 4,500 families, but the 2010 survey included about 6,500 families. The SCF questionnaire has undergone only minor revisions since 1989, and this report analyzes SCF data from 2001 to 2010. The SCF is the nation’s foremost source of data on the wealth or net worth of the nation’s households and use of financial services.</p>
<div>
<div></div>
<ol start="1">
<li id="fn-15258-1">The full question read: “Overall, how confident are you that you (and your spouse) will have enough income and assets to last throughout your retirement years? Are you very confident, somewhat confident, not too confident or not at all confident?” <a href="http://www.pewsocialtrends.org/2012/10/22/more-americans-worry-about-financing-retirement/#fnref-15258-1">↩</a></li>
<li id="fn-15258-2">The terms “wealth” and “net worth” are used interchangeably in this report. <a href="http://www.pewsocialtrends.org/2012/10/22/more-americans-worry-about-financing-retirement/#fnref-15258-2">↩</a></li>
<li id="fn-15258-3">The indicator summarizes results in successive five-year age categories and reports them as a single data point. The next data point is created by dropping the youngest age group from the average and adding the next-oldest age. For example, to create the first data point shown in the charts accompanying this report, respondents aged 18 to 22 were combined and their responses to the retirement finances question are reported together. For clarity, the middle value—in this case, 20—is used to label the results on the X axis for all those in this age group. The next data point is created by summing the results for 19- to 23-year-olds and labeling the result as value 21—the midpoint of that age group. This process of dropping the youngest age in the five-year moving average and adding the next-oldest group continues until age 72, which includes respondents 73 and 74 years old. All of the results for respondents 75 and older were reported as a single data point. Individual data point is based on approximately 400 respondents. Moving averages are used in many fields; the most well-known application of moving averages is in daily political tracking polls where it is used to track candidate preferences over the course of a campaign. <a href="http://www.pewsocialtrends.org/2012/10/22/more-americans-worry-about-financing-retirement/#fnref-15258-3">↩</a></li>
<li id="fn-15258-4">About two-thirds of all adults (67%) were homeowners in 2010, including 64% of those ages 35 to 44. <a href="http://www.pewsocialtrends.org/2012/10/22/more-americans-worry-about-financing-retirement/#fnref-15258-4">↩</a></li>
<li id="fn-15258-5">For one summary of these data, see Jann Swanson, “Census: Drop in Net Worth Echoes Home Equity Loss,” Mortgage News Daily, June 18, 2012. <a href="http://www.mortgagenewsdaily.com/06182012_home_prices.asp">http://www.mortgagenewsdaily.com/06182012_home_prices.asp</a> <a href="http://www.pewsocialtrends.org/2012/10/22/more-americans-worry-about-financing-retirement/#fnref-15258-5">↩</a></li>
</ol>
</div>
]]></content:encoded>
			<wfw:commentRss>http://www.bierergroup.com/more-americans-worry-about-financing-retirement/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Can Innovative Thinking Be Learned?</title>
		<link>http://www.bierergroup.com/can-innovative-thinking-be-learned</link>
		<comments>http://www.bierergroup.com/can-innovative-thinking-be-learned#comments</comments>
		<pubDate>Fri, 20 Apr 2012 12:58:57 +0000</pubDate>
		<dc:creator>Jeff Bierer</dc:creator>
				<category><![CDATA[Articles of Interest]]></category>

		<guid isPermaLink="false">http://www.bierergroup.com/?p=353</guid>
		<description><![CDATA[Written by Erica Swallow, as first published in Forbes [Note: I have had the pleasure of contributing to a number of breakthrough innovations, from launching the first prepaid international money transfer card to building the first consumer conditional loan.  I can testify to the validity of the five key innovation skills described by Gregersen, Christensen and [...]]]></description>
				<content:encoded><![CDATA[<div>
<hgroup><img src="http://blogs-images.forbes.com/cache/gravatars/ericaswallow_136.jpg" alt="Erica Swallow" /></hgroup>
<p>Written by Erica Swallow, as first published in Forbes</p>
<p>[Note: I have had the pleasure of contributing to a number of breakthrough innovations, from launching the first prepaid international money transfer card to building the first consumer conditional loan.  I can testify to the validity of the five key innovation skills described by Gregersen, Christensen and Dyer.  Innovation may be found in the intersection of vision and process.  And for most of us, we CAN innovate by employing these skills in a mature process without waiting for the occasional bolt of visionary lightening. <strong><em>Jeff Bierer, Bierer Research Group</em></strong>]</p>
<p>&nbsp;</p>
</div>
<div id="leftRail">
<div>
<div id="attachment_242"></div>
<p>Disruptive innovators — the likes of entrepreneurial masterminds Steve Jobs, Jeff Bezos, Richard Branson and Pierre Omidyar — think and behave differently. They possess a suite of skills that enable them to connect dots that the rest of us don’t usually perceive.</p>
<p>But are some of us born innovators and the rest of us just hopeless? Hal Gregersen, senior affiliate professor of leadership at INSEAD and co-author of “<a href="http://innovatorsdna.com/" target="_blank">The Innovator’s DNA</a>,” believes that there are five key skills that disruptive innovator’s possess: the cognitive skill of associating and the behavioral skills of questioning, observing, networking, and experimenting. And yes, all of us can learn to flex these innovator’s muscles, Gregersen told me in a recent interview.</p>
<p>Gregersen and co-authors Clayton M. Christensen (professor of business administration at the Harvard Business School) and Jeff Dyer (professor of strategy at Brigham Young University’s Marriott School), believe that roughly two-thirds of the skills it takes to innovate can be learned. They point to historical research findings that concluded <a href="http://hbswk.hbs.edu/item/6760.html" target="_blank">25-40%</a> of human innovation stems from genetics as evidence.</p>
<p>In their own research involving hundreds of innovators and thousands of entrepreneurs, managers and executives from around the world, Gregersen, Christensen and Dyer boiled the formula of innovation down to five key skills:</p>
<ul>
<li><strong>Questioning</strong> allows innovators to challenge the status quo and consider new possibilities;</li>
<li><strong>Observing</strong> helps innovators detect small details — in the activities of customers, suppliers and other companies — that suggest new ways of doing things;</li>
<li><strong>Networking</strong> permits innovators to gain radically different perspectives from individuals with diverse backgrounds;</li>
<li><strong>Experimenting</strong> prompts innovators to relentlessly try out new experiences, take things apart and test new ideas;</li>
<li><strong>Associational thinking</strong> — drawing connections among questions, problems or ideas from unrelated fields — is triggered by questioning, observing, networking and experimenting and is the catalyst for creative ideas.</li>
</ul>
<p>“When less famous people act like the famous ones, they actually achieve productive results, with ideas that create and transfer value and make a difference,” Gregersen says.</p>
<p>“The Innovator’s DNA” is a motivational read — from chapter to chapter, the authors dish out exercises designed to help readers strengthen each of the five skills necessary for innovation.</p>
<p>For those serious about improvement, the authors have developed an <a href="http://innovatorsdna.com/innovators-assessments/" target="_blank">online skill assessment test</a> that ranks a user on each of the skills and provides developmental feedback specific to the user’s scores in relationship to others who have taken the survey.</p>
<p>The report — along with exercises in the book — can feel a bit overwhelming. After all, how is a busy executive going to find time to work on all of these domains? Discouragement need not set it, though. Gregersen says that questioning is an essential skill, and from there, individuals should work on developing the skill they excel in.</p>
<p>“Innovation starts with a question,” Gregersen says. “Are you asking enough questions of the right kind?” If a person’s questioning skill scores are low, that’s the place to start, he says. You can kick off your journey with some relatively simple activities as outlined in the book.</p>
<p>“Everybody needs to ask great questions, but people diverge from there,” Gregersen says. “Go with your strength and don’t fight it,” he advises.</p>
<blockquote><p>“Some people are observers, some are experimenters, some are networkers for ideas. Observers, they love to watch, see, look, hear — they are anthropologists, they are watchers. Networkers for ideas, they love to talk to people that don’t think and act like them — they’re talkers. Experimenters are the doers — they get their fingers into things, they try new things, they try prototyping.</p>
<p>Essentially, the story is to pick one — observing, networking or experimenting — whichever is your highest skill, leverage that. If it’s not high enough, make it better. You don’t need to worry about all three. That’s one of the pieces with this DNA: Each of us have our own signature strengths — we don’t need to be everything for it to work.”</p></blockquote>
<p>To further this developmental process, the authors plan to release an Innovator’s DNA coaching application for smartphones and tablets. Slated for this fall, the app will help people “leverage this series of skills to solve problems that they care deeply about, but don’t have solutions to,” says Gregersen. The team also has plans for an online learning experience that is in the works as well.</p>
<p>“Everybody has problems to which they don’t have solutions,” says Gregersen. He says it comes down to committing to change. “I have more creativity and passion than I think, and if I try, I can come up with a creative or inventive solution to this problem. By leveraging these skills — with or without some electronic application — it really does come down to doing some things a bit differently than I did yesterday — asking a few more questions, paying a little more careful attention, talking to people who don’t think like me. Before you know, if somebody does these things, they really can get some interesting new angles on problems that are vexing them,” says Gregersen.</p>
</div>
<div>
<hr size="2" />
<p><strong>This article is available online at:<br />
<a href="http://www.forbes.com/sites/ericaswallow/2012/04/19/innovators-dna-hal-gregersen-interview/">http://www.forbes.com/sites/ericaswallow/2012/04/19/innovators-dna-hal-gregersen-interview/</a></strong></p>
</div>
</div>
]]></content:encoded>
			<wfw:commentRss>http://www.bierergroup.com/can-innovative-thinking-be-learned/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Effective Digital Branding Measurement Requires A Mix Of Metrics</title>
		<link>http://www.bierergroup.com/effective-digital-branding-measurement-requires-a-mix-of-metrics</link>
		<comments>http://www.bierergroup.com/effective-digital-branding-measurement-requires-a-mix-of-metrics#comments</comments>
		<pubDate>Mon, 16 Apr 2012 12:52:30 +0000</pubDate>
		<dc:creator>Jeff Bierer</dc:creator>
				<category><![CDATA[Articles of Interest]]></category>
		<category><![CDATA[Advertising]]></category>
		<category><![CDATA[survey]]></category>

		<guid isPermaLink="false">http://www.bierergroup.com/?p=346</guid>
		<description><![CDATA[Written by eMarketer New digital-specific metrics mix with longstanding offline and direct-response measurements to determine campaign successAs companies invest a greater portion of their branding dollars in digital advertising, marketers are facing increased pressure to prove digital’s branding effectiveness both as a single channel and in concert with a broader, multichannel campaign.Many have quickly discovered [...]]]></description>
				<content:encoded><![CDATA[<ol>
<li>
<table>
<tbody>
<tr>
<td width="100%"></td>
<td align="right" width="100%"><a title="PDF" href="http://www.marketresearchworld.net/index2.php?option=com_content&amp;do_pdf=1&amp;id=4725" target="_blank"><img src="http://www.marketresearchworld.net/templates/mrp_theme/images/pdf_button.png" alt="PDF" name="PDF" align="middle" border="0" /></a></td>
<td align="right" width="100%"><a title="Print" href="http://www.marketresearchworld.net/index2.php?option=com_content&amp;task=view&amp;id=4725&amp;pop=1&amp;page=0&amp;Itemid=76" target="_blank"><img src="http://www.marketresearchworld.net/templates/mrp_theme/images/printButton.png" alt="Print" name="Print" align="middle" border="0" /></a></td>
<td align="right" width="100%"><a title="E-mail" href="http://www.marketresearchworld.net/index2.php?option=com_content&amp;task=emailform&amp;id=4725&amp;itemid=76" target="_blank"><img src="http://www.marketresearchworld.net/templates/mrp_theme/images/emailButton.png" alt="E-mail" name="E-mail" align="middle" border="0" /></a></td>
</tr>
</tbody>
</table>
<table>
<tbody>
<tr>
<td colspan="2" align="left" valign="top" width="70%">Written by eMarketer</td>
</tr>
<tr>
<td colspan="2" valign="top">New digital-specific metrics mix with longstanding offline and direct-response measurements to determine campaign successAs companies invest a greater portion of their branding dollars in digital advertising, marketers are facing increased pressure to prove digital’s branding effectiveness both as a single channel and in concert with a broader, multichannel campaign.Many have quickly discovered that measuring a digital campaign’s success is no easy task.</p>
<p>“Digital’s legacy of direct-response metrics has caused many to fall back on measures that drove the first wave of online advertising—clickthrough rate and pageview,” said Lauren Fisher, eMarketer analyst and author of the new report, “Quantifying Digital Brand Ad Effectiveness: Finding the Right Mix of Meaningful Metrics.” “But these metrics are both problematic and inaccurate for quantifying digital branding effects, especially when considering internet users click on less than 1% of display ads and are never in view of about a third of all ad impressions served in the US.”</p>
<p>Others are attempting to roll digital measurement into the larger branding evaluation picture by importing traditional offline count metrics like the gross rating point (GRP). A December 2011 survey from DIGIDAY and Vizu of North American marketers found this mixture was the most popular method for calculating online marketing ROI.</p>
<p><img title="Image" src="http://www.marketresearchworld.net/images/stories/stories20/em-effective-digital-1.gif" alt="Image" width="329" height="274" border="0" hspace="6" /></p>
<p>One of the most basic—and essential—measures of digital branding impact is the traditional brand health survey, used to calculate brand lift. Four in five North American brand marketers considered brand lift to be the most important metric for evaluating the success of their online branding efforts, according to the survey.</p>
<p>But many marketers and industry leaders looking to leave behind the clickthrough measure don’t have the option of using panel-based measures, so they are advocating for the adoption of the viewthrough metric, which tries to measure not just whether an ad impression was served but whether it was actually viewed by an internet user. A similar, engagement-oriented metric for online video ads is completion rate.</p>
<p>Publishers like YouTube are already embracing this metric as a way for brands to both measure and pay for ad performance. Its TrueView product allows advertisers to pay only for video ads that consumers have viewed for at least 30 seconds or to completion, depending on the length of the ad. According to video ad network BrightRoll, in Q1 2011 cost per video view was the metric upon which 21.2% of US ad agencies were most likely to base their online video ad spending. A slightly higher percentage preferred to base online video ad spending on the more general metric of cost per engagement (23.9%).</p>
<p><img title="Image" src="http://www.marketresearchworld.net/images/stories/stories20/em-effective-digital-2.gif" alt="Image" width="328" height="231" border="0" hspace="6" /></p>
<p>“Learning to effectively measure digital brand advertising takes time and practice,” said Fisher. “Marketers must break old habits of using single measures of success—be it traditional count metrics such as the GRP or native digital measures such as clickthrough or pageview. Instead, they must look to uncover the right mix of traditional brand health metrics and select digital measures of engagement.”</p>
<p>The full report, “Quantifying Digital Brand Ad Effectiveness: Finding the Right Mix of Meaningful Metrics,” also answers these key questions:</p>
<p>- What are some common mistakes made in measuring ad effectiveness?</p>
<p>- What traditional brand health measures should marketers apply to digital?</p>
<p>- Which digital engagement metrics are being used for online video and mobile ads?</p>
<p><strong>About eMarketer</strong><br />
Please visit <a title="eMarketer" href="http://www.emarketer.com/Welcome.aspx" target="_blank">http://www.emarketer.com/Welcome.aspx</a> for more information</p>
<p>&nbsp;</p>
<p>NOTE: I would also suggest speaking directly to your market.  It is not enough to measure the number of impressions.  You should consider personal interviews to find out and understand the quality of the impression.  What is the market taking away from your ad?  What do they understand? How is the ad impacting them? And how does the exposure effect their feeling towards your brand.  &#8211; Jeff Bierer</td>
</tr>
</tbody>
</table>
</li>
</ol>
]]></content:encoded>
			<wfw:commentRss>http://www.bierergroup.com/effective-digital-branding-measurement-requires-a-mix-of-metrics/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>STANDARDS FOR MEASURING PR OUTCOMES</title>
		<link>http://www.bierergroup.com/standards-for-measuring-pr-outcomes</link>
		<comments>http://www.bierergroup.com/standards-for-measuring-pr-outcomes#comments</comments>
		<pubDate>Wed, 21 Mar 2012 19:04:42 +0000</pubDate>
		<dc:creator>Jeff Bierer</dc:creator>
				<category><![CDATA[Articles of Interest]]></category>
		<category><![CDATA[Advertising Research Foundation (ARF)]]></category>
		<category><![CDATA[Public Relations]]></category>

		<guid isPermaLink="false">http://www.bierergroup.com/?p=340</guid>
		<description><![CDATA[&#160; &#160; Just as there are many tools and techniques that PR practitioners can utilize to begin to measure PR outputs, there also are many that can be used to measure PR outcomes. Some of those most frequently relied on include surveys (of all types), focus groups, before-and-after polls, ethnographic studies (relying on observation, participation, and/or [...]]]></description>
				<content:encoded><![CDATA[<p>&nbsp;</p>
<header>
<h1></h1>
</header>
<p>&nbsp;</p>
<div>
<p><img src="http://farm5.static.flickr.com/4043/4578497276_e1eed9334c_m.jpg" alt="" width="175" height="121" /></p>
<p>Just as there are many tools and techniques that PR practitioners can utilize to begin to measure <a href="http://prmarketingcommunication.com/2012/03/05/getting-specific-standards-for-measuring-pr-outputs/" target="_blank">PR outputs</a>, there also are many that can be used to measure PR outcomes. Some of those most frequently relied on include surveys (of all types), focus groups, before-and-after polls, ethnographic studies (relying on observation, participation, and/or role playing techniques), and experimental and quasi-experimental research designs.<br />
Best practices for both qualitative and quantitative research are covered in the Advertising Research Foundation’s two documents: “Guidelines for the Public Use of Market and Opinion Research” and the ARF Guidelines Handbook: A Compendium of Guidelines to Good Advertising, Marketing and Media Research Practice. Both are available from the Advertising Research Foundation, 641 Lexington Avenue, New York, NY 10022.<br />
Ultimately, one intent of public relations is to inform and persuade key target audience groups regarding topics and issues that are of importance to a given organization, with the hope that this will lead those publics to act in a certain way. Usually, this involves four different types of outcome measures:Awareness and Comprehension Measurements, Recall and Retention Measurements, Attitude and Preference Measurements, and Behavior Measurements.</p>
<p><em><strong>1. Awareness and Comprehension Measurements</strong><br />
</em>The usual starting point for any PR outcome measurement is to determine whether target audience groups actually received the messages directed at them, paid attention to them, and understood the messages.<br />
Obviously, if one is introducing a new product or concept to the marketplace for the first time — one that has never been seen or discussed before — it is reasonable to assume that prior to public relations and/or related communication activities being launched, that familiarity and awareness levels would be at zero. However, many organizations have established some type of “presence” in the marketplace and, thus, it is important to obtain benchmark data against which to measure any possible changes in awareness and/or comprehension levels.<br />
Measuring awareness and comprehension levels requires some type of primary research with representatives of key target audience groups.<br />
It is important to keep in mind that Qualitative Research (e.g., focus groups, one-on-one depth interviews, convenience polling) is usually open-ended, free response, and unstructured in format; generally relies on nonrandom samples; and is rarely “projectable” to larger audiences.<br />
Quantitative Research (e.g., telephone, mail, mall, fax, and e-mail polls), on the other hand, although it may contain some open-ended questions, is far more apt to involve the use of closed-ended, forced choice question that are highly structured in format, generally relies on random samples, and usually is “projectable” to larger audiences.<br />
To determine whether there have been any changes at all in audience awareness and comprehension levels usually requires some type of comparative studies—that is, either a before and after survey to measure possible change from one period of time to another, or some type of “test” and “control” group study, in which one segment of a target audience group is deliberately exposed to a given message or concept and a second segment is not, with research conducted with both groups to determine if one segment is now better informed regarding the issues than the other.</p>
<p><em><strong>2. Recall and Retention Measurements</strong></em><br />
Traditionally, advertising practitioners have paid much more attention to recall and retention measurement than have those in the public relations field.<br />
It is quite common in advertising, after a series of ads have appeared either in the print or the broadcast media, for research to be fielded to determine whether or not those individuals to whom the ad messages have been targeted actually recall those messages on both an unaided and aided basis. Similarly, several weeks after the ads have run, follow-up studies are often fielded to determine if those in the target audience group have retained any of the key themes, concepts, and messages that were contained in the original advertising copy.<br />
Although recall and retention studies have not been done that frequently by public relations practitioners, they clearly are an important form of outcome measurement that ought to be seriously considered by PR professionals.<br />
Various data collection techniques can be used when conducting such studies, including telephone, face-to-face, mail, mall, e-mail, and fax polling.<br />
When conducting such studies, it is extremely important that those individuals fielding the project clearly differentiate between messages that are disseminated via PR techniques (e.g., through stories in the media, by work of mouth, at a special event, through a speech, etc.) from those that are disseminated via paid advertising or through marketing promotional efforts. For example, it is never enough to simply report that someone claims they read, heard, or saw a particular item; it is more important to determine whether that individual can determine if the item in question happened to be a news story that appeared in editorial form or was a paid message that someone placed through advertising. Very often, it is difficult for the “average” consumer to differentiate between the two.</p>
<p><em><strong>3. Attitude and Preference Measurements</strong></em><br />
When it comes to seeking to measure the overall impact or effectiveness of a particular public relations program or activity, assessing individuals’ opinions, attitudes, and preferences become extremely important measures of possible outcomes.<br />
It needs to be kept in mind that “opinion research” generally measures what people say about something; that is, their verbal expressions or spoken or written points of view. “Attitude research,” on the other hand, is far deeper and more complex. Usually, attitude research measures not only what people say about something, but also what they know and think (their mental or cognitive predispositions), what they feel (their emotions), and how they are inclined to act (their motivational or drive tendencies).<br />
“Opinion research” is easier to do because one can usually obtain the information desired in a very direct fashion just by asking a few question. “Attitude research,” however, is far harder and often more expensive to carry out because the information desired often has to be collected in an indirect fashion. For example, one can easily measure people’s stated positions on racial and/or ethnic prejudice by simply asking one or several direct questions. However, actually determining whether someone is in actual fact racially and/or ethnically prejudiced usually would necessitate asking a series of indirect questions aimed at obtaining a better understanding of people’s cognitions, feelings, and motivational or drive tendencies regarding that topic or issue.<br />
Preference implies that an individual is or will be making a choice, which means that preference measurement, more often than not, ought to include some alternatives, either competitive or perceived competitive products or organizations. To determine the impact of public relations preference outcomes usually necessitates some type of audience exposure to specific public relations outputs (e.g., an article, a white paper, a speech, or participation in an activity or event), with research then carried out to determine the overall likelihood of people preferring one product, service, or organization to another.<br />
Usually, opinion, attitude, and preference measurement projects involve interviews not only with those in the public at large, but also with special target audience groups, such as those in the media, business leaders, academicians, security analysts, and portfolio managers, those in the health,medical, and scientific community, government officials, and representatives of civic, cultural, and service organizations. Opinion, attitude, and preference measurement research can be carried out in many different ways, through focus groups, through qualitative and quantitative surveys, and even through panels.</p>
<p><em><strong>4. Behavior Measurements</strong></em><br />
The ultimate test of effectiveness—the highest outcome measure possible — is whether the behavior of the target audience has changed, at least to some degree, as a result of the public relations program or activity.<br />
For most media relations programs, if you have changed the behavior of the editor and/or reporter so that what he or she writes primarily reflects an organization’s key messages, then that organization has achieved a measure of behavior change.<br />
However, measuring behavior is hard because it is often difficult to prove cause-and-effect relationships. The more specific the desired outcome and the more focused the PR program or activity that relates to that hoped for end result, the easier it is to measure PR behavior change. For example, if the intent of a public relations program or activity is to raise more funds for a nonprofit institution and if one can show after the campaign has been concluded that there has, indeed, been increased funding, then one can begin to surmise that the PR activity had a role to play in the behavior change. Or, to give another example: for measuring the effectiveness of a public affairs or government relations program targeted at legislators or regulators, the desired outcome — more often than not — would not only be to get legislators or regulators to change their views, but more importantly to have those legislators and regulators either pass or implement a new set of laws or regulations that reflect the aims of the campaign. Behavior change requires someone to act differently than they have in the past.<br />
More often than not, measuring behavior change requires a broad array of data collection tools and techniques, among them before-and after surveys, research utilizing ethnographic techniques (e.g., observation, participation, and role playing), the utilization of experimental and quasi-experimental research designs, and studies that rely on multivariate analyses and sophisticated statistical applications and processes).<br />
What is crucial to bear in mind in connection with PR outcome behavior measurement studies is that measuring correlations — that is, the associations or relationships that might exist between two variables — is relatively easy. Measuring causation — that is, seeking to prove that X was the reason that Y happened — is extremely difficult. Often, there are too many intervening variables that need to be taken into consideration.<br />
Those doing PR outcome behavior-measurement studies need to keep in mind these three requirements that need to exist in order to support or document that some activity or event caused something to happen: 1) cause must always precede the effect in time; 2) there needs to be a relationship between the two variables under study; and 3) the observed relationship between the two variables cannot be explained away as being due to the influence of some third variable that possibly caused both of them.<br />
The key to effective behavior measurement is a sound, well thought out, reliable, and valid research concept and design. Researchers doing such studies need to make sure that study or test conditions or responses are relevant to the situation to which the findings are supposed to related, and also clearly demonstrate that the analysis and conclusions that are reached are indeed supported and documented by the fieldwork and data collection that was carried out.</p>
</div>
]]></content:encoded>
			<wfw:commentRss>http://www.bierergroup.com/standards-for-measuring-pr-outcomes/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Marketers Struggle To Link Digital Data To ‘Big Data’ Picture</title>
		<link>http://www.bierergroup.com/marketers-struggle-to-link-digital-data-to-big-data-picture</link>
		<comments>http://www.bierergroup.com/marketers-struggle-to-link-digital-data-to-big-data-picture#comments</comments>
		<pubDate>Tue, 20 Mar 2012 20:14:57 +0000</pubDate>
		<dc:creator>Jeff Bierer</dc:creator>
				<category><![CDATA[Articles of Interest]]></category>
		<category><![CDATA[Surveys]]></category>

		<guid isPermaLink="false">http://www.bierergroup.com/?p=332</guid>
		<description><![CDATA[Written by eMarketer Lack of digital insight and internal data-sharing challenge companies Marketers are abuzz over “Big Data” for its promise to deliver a more complete understanding of each customer, who can then be targeted with advertising tailored exactly to the individual.But according to February 2012 research from Columbia Business School’s Center on Global Brand [...]]]></description>
				<content:encoded><![CDATA[<table>
<tbody>
<tr>
<td width="100%"></td>
<td align="right" width="100%"><a title="PDF" href="http://www.marketresearchworld.net/index2.php?option=com_content&amp;do_pdf=1&amp;id=4673" target="_blank"><img src="http://www.marketresearchworld.net/templates/mrp_theme/images/pdf_button.png" alt="PDF" name="PDF" align="middle" border="0" /></a></td>
<td align="right" width="100%"><a title="Print" href="http://www.marketresearchworld.net/index2.php?option=com_content&amp;task=view&amp;id=4673&amp;pop=1&amp;page=0&amp;Itemid=76" target="_blank"><img src="http://www.marketresearchworld.net/templates/mrp_theme/images/printButton.png" alt="Print" name="Print" align="middle" border="0" /></a></td>
<td align="right" width="100%"><a title="E-mail" href="http://www.marketresearchworld.net/index2.php?option=com_content&amp;task=emailform&amp;id=4673&amp;itemid=76" target="_blank"><img src="http://www.marketresearchworld.net/templates/mrp_theme/images/emailButton.png" alt="E-mail" name="E-mail" align="middle" border="0" /></a></td>
</tr>
</tbody>
</table>
<table>
<tbody>
<tr>
<td colspan="2" align="left" valign="top" width="70%">Written by eMarketer</td>
</tr>
<tr>
<td colspan="2" valign="top">Lack of digital insight and internal data-sharing challenge companies</p>
<p>Marketers are abuzz over “Big Data” for its promise to deliver a more complete understanding of each customer, who can then be targeted with advertising tailored exactly to the individual.But according to February 2012 research from Columbia Business School’s Center on Global Brand Leadership and the New York American Marketing Association (NYAMA), organizational hurdles and barriers to data implementation were some of the biggest challenges to Big Data integration.</p>
<p>More than half (51%) of US marketers said their biggest “Big Data” challenge was the lack of sharing of data among company departments. In addition, despite the large quantity of data that marketers may acquire, 42% of respondents said it was still too difficult to tie that data back to individual customers, and 45% said personalizing marketing communications—closely related to linking data to customers—was a major challenge.</p>
<p><img title="Image" src="http://www.marketresearchworld.net/images/stories/stories19/em-marketers-struggle-1.gif" alt="Image" width="329" height="279" border="0" hspace="6" /></p>
<p>A good portion (39%) of marketers also reported difficulty collecting customer data fast enough—a mandatory requirement for brands hoping to achieve immediate message personalization. Similarly, September 2011 findings from web data monitoring firm Connotate stressed the importance of real-time data collection: 83% of US data-aggregation managers said timeliness and freshness of the marketing message were important web data characteristics.</p>
<p>Connotate found about a third (31%) of companies aimed to be able to collect customer data on a daily basis, and 12% expected to do so on an hourly basis. About a quarter (24%) said they would be satisfied with weekly data collection.</p>
<p><img title="Image" src="http://www.marketresearchworld.net/images/stories/stories19/em-marketers-struggle-2.gif" alt="Image" width="329" height="243" border="0" hspace="6" /></p>
<p>Columbia Business School and NYAMA also found the most popular data types collected by US marketers were demographic info (74%), customer transaction data (64%) and customer usage data (60%). Though digital channels are typically more robust sources of data, just 35% of marketers monitored social media content, 33% social network influencers and 19% customer mobile data. Difficulties implementing digital tracking or challenges tying digital data back to traditional ad channels could be causes of lower data collection activity.</p>
<p><img title="Image" src="http://www.marketresearchworld.net/images/stories/stories19/em-marketers-struggle-3.gif" alt="Image" width="332" height="297" border="0" hspace="6" /></p>
<p>Without the ability to integrate Big Data collection and usage processes, companies are certain to fall short in delivering a truly personalized customer experience integrated across ad formats and channels.</p>
<p>Such a mandate is of significant importance as consumers increasingly interact with brands across multiple channels and screens. Those who succeed first in using Big Data will have an edge over brands and marketers who are unable to tie information to action.</p>
<p><strong>About eMarketer</strong><br />
Please visit <a title="eMarketer" href="http://www.emarketer.com/Welcome.aspx" target="_blank">http://www.emarketer.com/Welcome.aspx</a> for more information</p>
<p>19 March 2012</td>
</tr>
</tbody>
</table>
]]></content:encoded>
			<wfw:commentRss>http://www.bierergroup.com/marketers-struggle-to-link-digital-data-to-big-data-picture/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Example of Focus Group Gone Wrong</title>
		<link>http://www.bierergroup.com/example-of-focus-group-gone-wrong</link>
		<comments>http://www.bierergroup.com/example-of-focus-group-gone-wrong#comments</comments>
		<pubDate>Thu, 01 Mar 2012 18:17:44 +0000</pubDate>
		<dc:creator>Jeff Bierer</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.bierergroup.com/?p=326</guid>
		<description><![CDATA[If you watched the Oscars this year you may have seen the faux focus group.  It is a very funny example of how a focus group can devolve and produce no value whatsoever.  It serves to remind us of how important it is to carefully screen and recruit group respondents, properly qualifying them so you [...]]]></description>
				<content:encoded><![CDATA[<p>If you watched the Oscars this year you may have seen the faux focus group.  It is a very funny example of how a focus group can devolve and produce no value whatsoever.  It serves to remind us of how important it is to carefully screen and recruit group respondents, properly qualifying them so you can achieve your research objectives.  It also illustrates the need for the Moderator to exert control over the focus group at times to insure a productive result.</p>
<p>You can view this humorous focus group clip at this URL:</p>
<p><a href="http://gawker.com/5888465/its-the-christopher-guest-group-doing-a-focus-group-sketch">http://gawker.com/5888465/its-the-christopher-guest-group-doing-a-focus-group-sketch</a></p>
]]></content:encoded>
			<wfw:commentRss>http://www.bierergroup.com/example-of-focus-group-gone-wrong/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>What emerging Research Techniques will be used in 2012?</title>
		<link>http://www.bierergroup.com/what-emerging-research-techniques-will-be-used-in-2012</link>
		<comments>http://www.bierergroup.com/what-emerging-research-techniques-will-be-used-in-2012#comments</comments>
		<pubDate>Wed, 22 Feb 2012 21:27:09 +0000</pubDate>
		<dc:creator>Jeff Bierer</dc:creator>
				<category><![CDATA[Latest News]]></category>
		<category><![CDATA[green book]]></category>
		<category><![CDATA[survey]]></category>

		<guid isPermaLink="false">http://www.bierergroup.com/?p=323</guid>
		<description><![CDATA[[Leonard Murphy, Editor-in-Chief of the Green Book provides a view of new research techniques being adopted.  I believe  the RIGHT research methodology is one tailored to the needs of the client and situation.  At BRG, every design is customized in that fashion.] The figures for what companies plan to use/provide in 2012 are approximately twice [...]]]></description>
				<content:encoded><![CDATA[<h2>[Leonard Murphy, Editor-in-Chief of the Green Book provides a view of new research techniques being adopted.  I believe  the RIGHT research methodology is one tailored to the needs of the client and situation.  At BRG, every design is customized in that fashion.]</h2>
<p>The figures for what companies plan to use/provide in 2012 are approximately twice as high as the figures for what is being done at the moment. This is likely to be a combination of the growth in these techniques and also the power of optimism.</p>
<p><img title="GRIT Slide 6" src="http://www.greenbookblog.org/wp-content/uploads/2012/02/GRIT-Slide-6-1024x764.jpg" alt="" width="1024" height="764" /></p>
<p>&nbsp;</p>
<h3>The New Mainstream</h3>
<p>About two-third of companies expect to be using online communities and Social Media Analytics in 2012, this supports the view that Online Communities are now mainstream and that Social Media Analytics is becoming mainstream.</p>
<h3>Will Mobile Reach the Tipping Point?</h3>
<p>A big climber, from actual 2011 to expected 2012, is Mobile Surveys, with buyers jumping from a current 17% to an expected 53% and vendors expecting the increase to be from 24% to 64%. Does this mean that Mobile Surveys are about to take off?</p>
<p>If the figures in this report relate to the estimated 10% of regular online surveys that are being completed on mobile devices this might prove to be true. If the figures relate to specifically designed and fielded mobile surveys the outcome might be different.</p>
<p>One interesting anecdote that might shed light on this issue is that in a recent conversation with a senior leader at a global research provider they stated that within their organizations they billed well into the $100M range for mobile-based projects last year, although due to accounting system issues most of these projects were assigned to CAWI or CAPI codes. They were of the opinion that many large full service firms were struggling with issues like this and that the actual usage of mobile as a research platform was being underreported. Considering that many of the firms that are providing mobile research services are technology providers or sample companies, as well as the newer companies emerging into the space that are not members of any trade organizations that track revenue by method, it is highly likely that mobile research as a contributor of global market research spend is far higher than previously reported.</p>
<p>In the GRIT study we have chosen to focus on modality use as a share of projects rather than revenue and this may explain why GRIT is showing relatively high usage as a discrete mode but other industry studies are reporting far lower indicators.</p>
<p>It is also possible that this issue may impact other emerging techniques such as social media and text analytics as being underreported while actual usage and contribution to revenue is significantly higher.</p>
<p>If this suspicion is true, it supports the bullish attitude that GRIT respondents have towards the growth of mobile.</p>
<h3>Buyer Pull</h3>
<p>The only method showing more buyers than sellers is eye tracking, which mirrors the split in the current figures. Eye Tracking stands out as consistently having a different pattern of supply and demand.</p>
<h3>Vendor Push</h3>
<p>Approaches that clearly show more vendors than buyers in 2012 are: Mobile Surveys, Webcam based Interviews, Apps based research, Mobile Qual, Mobile Ethnography, Crowdsourcing, Visualization Analytics. Prediction Markets, and Gamification. All of these represent, to an extent vendor push, which is consistent with the drive to create operational and cost efficiencies as key competitive differentiators from suppliers. In other words, vendors remain focused on the “how”, while clients are more interested in the “Why”. . However, the shape of the total market should not hide the fact that specific buyers will also be driving the process by demanding innovation and change.</p>
<h3>The Dark Horse and the Wooden Spoons</h3>
<p>Text Analytics is fourth in the table of approaches expected to be used in 2012 and is strongly favored by both vendors and buyers, this may be one to watch.</p>
<p>The approaches that look to both buyers and vendors as niches are Biometric Response, Neuromarketing, and Facial Analysis.</p>
<h2>Actual Use Versus Buzz Count</h2>
<p>Note the Buzz Count data relates to the previous wave. What the comparison with Buzz and actual use illustrates is that there are two types of relationship between buzz and actual use. For about two-thirds of research approaches the number of organizations saying they use it is broadly correlated with the standardized measurement of buzz. Online Communities and Social Media Analytics are at the top, and items like Virtual Environments and Visualization Analytics are at the bottom.</p>
<p>But there is a small group of approaches where the buzz greatly exceeds the ‘ever use’ figures. For example, Biometirc Response, Neuromarketing, Facial Analysis, and Gamification all have much more buzz than their usage figures would have predicted. This pattern may imply they are about to become popular, or simply reflect that some topics that are widely talked about are just fashionable niches, or that the buzz may reflect that these topics transcend market research and are picking up buzz from a wider part of the market.</p>
<p>&nbsp;</p>
<p><img title="GRIT Slide 11" src="http://www.greenbookblog.org/wp-content/uploads/2012/02/GRIT-Slide-11-1024x673.jpg" alt="" width="1024" height="673" /></p>
<p>&nbsp;</p>
<h2>Future Intent vs. Actual Use a Year Later</h2>
<h3>Suppliers</h3>
<p>In general market researchers were an optimistic lot in Fall 2010. The actual usage figures in Fall 2011 were about 50% of the figures ‘expected’ in Fall 2010. One difference stands out above all others and that is mobile surveys. In Fall 2010 the forecast was for 57% of companies to use it and the actual usage figure in Fall 2011 was 24%.</p>
<p><img title="GRIT Slide 62" src="http://www.greenbookblog.org/wp-content/uploads/2012/02/GRIT-Slide-62-1024x686.jpg" alt="" width="1024" height="686" /></p>
<p>&nbsp;</p>
<p>Considering that mobile seems to be a supplier “push” method, this perhaps indicates the overestimation of client demand, although it may also be a reflection of the challenges of migrating existing projects such as trackers to the new mode due to design and platform issues. Of course, as previously reported at least anecdotally it may be that that apparent over inflation is not that at all but simply an accurate projection based on business realities “on the ground”. If in fact we are seeing the tipping point in 2012, it has been suggested that new projects, particularly in emerging markets where mobile is the dominant means of consumer contact, will drive adoption. The GRIT sample was not asked those questions, so we’ll be exploring that in subsequent iterations.</p>
<p>The next group of four that undershot their estimates by 18 to 20 percentage points were: Mobile Qual, Online Communities, Social Media Analysis, and Webcam bases Interviews.</p>
<h3>Buyers</h3>
<p>Buyers were even more optimistic in Fall 2010, with the average actual only being 45% of the forecast. The biggest gaps were Social Media Analytics (30% instead of 68%), Text Analytics (16% instead of 47%), and Apps Based Research (6% instead of 32%).</p>
<p><img title="GRIT Slide 63" src="http://www.greenbookblog.org/wp-content/uploads/2012/02/GRIT-Slide-63-1024x684.jpg" alt="" width="1024" height="684" /></p>
<div>
<div id="wpa2a_1"><a title="PrintFriendly" href="http://www.addtoany.com/add_to/printfriendly?linkurl=http%3A%2F%2Fwww.greenbookblog.org%2F2012%2F02%2F20%2Fgrit-sneak-peek-what-emerging-research-techniques-will-be-used-in-2012%2F&amp;type=page&amp;linkname=GRIT%20Sneak%20Peek%3A%20What%20Emerging%20Research%20Techniques%20Will%20Be%20Used%20In%202012%3F&amp;linknote=" rel="nofollow" target="_blank"><img src="http://www.greenbookblog.org/wp-content/plugins/add-to-any/icons/printfriendly.png" alt="PrintFriendly" width="16" height="16" /></a><a href="http://www.addtoany.com/share_save#url=http%3A%2F%2Fwww.greenbookblog.org%2F2012%2F02%2F20%2Fgrit-sneak-peek-what-emerging-research-techniques-will-be-used-in-2012%2F&amp;title=GRIT%20Sneak%20Peek%3A%20What%20Emerging%20Research%20Techniques%20Will%20Be%20Used%20In%202012%3F&amp;description=This%20is%20just%20a%20small%20taste%20of%20the%20fantastic%20analysis%20that%20will%20be%20in%20this%20GRIT%20report.%20While%20this%20excerpt%20only%20tells%20part%20of%20the%20story%2C%20what%20a%20story%20it%20is!%20The%20research%20industry%20is%20not%20just%20bullish%20but%20perhaps%20even%20excited%20about%20new%20methods%2C%20with%20MROCs%2C%20Social%20Media%20Research%2C%20Mobile%2C%20and%20Text%20Analytics%20leading%20the%20adoption%20curve%20with%20major%20growth%20expected%20across%20all%20four%20techniques.%20If%20these%20projections%20come%20to%20pass%2C%202012%20won%27t%20be%20a%20tipping%20point%2C%20it%20will%20be%20an%20avalanche%20of%20change."><img src="http://www.greenbookblog.org/wp-content/plugins/add-to-any/share_save_171_16.png" alt="Share" width="171" height="16" /></a></div>
</div>
<div></div>
<div id="entry-author-info">
<div id="author-description"><img src="http://1.gravatar.com/avatar/7652ec824845fad272845f3aeb698182?s=50&amp;d=identicon&amp;r=G" alt="" width="50" height="50" /></p>
<h2>About Leonard Murphy</h2>
<p>Leonard “Lenny” Murphy has been in the Market Research industry for over a decade in various senior levels roles, most notably as CEO of full service agency Rockhopper Research and start-up BrandScan360. Recently his attention has shifted to working with multiple organizations to help advance innovation and strategic positioning of the market research industry, most prominently as the Editor-in-Chief of the GreenBook Blog and GreenBook Research Industry Trends Report, the oldest study in the industry devoted to tracking changing trends in MR Mr. Murphy is a key consultant to numerous market research agencies and an advisor to several technology focused start-ups via his consulting practice. Lenny serves on the Boards of the Market Research Global Alliance, the Festival of NewMR and The Merlien Institute. He is also the Chairman of the IIR Technology Driven Market Research and Merlien/GreenBook Market Research in the Mobile World conferences. Rounding out his busy life, he is the inordinately proud father of 4 children, husband to 1 wife, and slave to 2 dogs and a ferocious cat. He has lived in Atlanta, Georgia (with a few brief side excursions to less pleasant locations) since 1984.</p></div>
</div>
]]></content:encoded>
			<wfw:commentRss>http://www.bierergroup.com/what-emerging-research-techniques-will-be-used-in-2012/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Survey: New U.S. Smartphone Growth by Age and Income</title>
		<link>http://www.bierergroup.com/survey-new-u-s-smartphone-growth-by-age-and-income</link>
		<comments>http://www.bierergroup.com/survey-new-u-s-smartphone-growth-by-age-and-income#comments</comments>
		<pubDate>Tue, 21 Feb 2012 21:01:11 +0000</pubDate>
		<dc:creator>Jeff Bierer</dc:creator>
				<category><![CDATA[Latest News]]></category>
		<category><![CDATA[smart phone]]></category>
		<category><![CDATA[survey]]></category>

		<guid isPermaLink="false">http://www.bierergroup.com/?p=319</guid>
		<description><![CDATA[[This Nielsen survey portrays smart phone adoption trends.  I suggest it begs the question of WHY underrepresented cohorts adopt them, HOW they use them and WHAT the phone companies can do to broaden appeal.  These questions are best addressed through personal interviews.] February 20, 2012 Whether or not you have a smartphone is closely related [...]]]></description>
				<content:encoded><![CDATA[<h2>[This Nielsen survey portrays smart phone adoption trends.  I suggest it begs the question of WHY underrepresented cohorts adopt them, HOW they use them and WHAT the phone companies can do to broaden appeal.  These questions are best addressed through personal interviews.]</h2>
<div id="post-30950">
<div><strong>February 20, 2012</strong><br />
Whether or not you have a smartphone is closely related to both how old you are and how much money you make, according to a Nielsen survey in January of more than 20,000 mobile consumers.</p>
<p>While overall smartphone penetration stood at 48 percent in January, those in the 24-34 age group showed the greatest proportion of smartphone ownership, with 66 percent saying they had a smartphone. In the same age group, 8 of 10 of those that had gotten a new device in the last three months chose a smartphone. Among those who chose a device in the last three months, more than half of those under 65 had chosen a smartphone.</p>
<p>But age isn’t the only determinant of smartphone ownership. Income also plays a significant role. When age and income are both taken into account, older subscribers with higher incomes are more likely to have a smartphone. For example, those 55-64 making over 100K a year are almost as likely to have a smartphone as those in the 35-44 age bracket making 35-75K per year.</p>
<p><a href="http://blog.nielsen.com/nielsenwire/wp-content/uploads/2012/02/SmartPhone_income-and-age1.png"><img title="SmartPhone_income-and-age" src="http://blog.nielsen.com/nielsenwire/wp-content/uploads/2012/02/SmartPhone_income-and-age1.png" alt="SmartPhone_income-and-age" width="564" height="435" /></a></p>
<p><a href="http://blog.nielsen.com/nielsenwire/wp-content/uploads/2012/02/SmartPhone_Recent-acquirers-age1.png"><img title="SmartPhone_Recent-acquirers-age" src="http://blog.nielsen.com/nielsenwire/wp-content/uploads/2012/02/SmartPhone_Recent-acquirers-age1.png" alt="SmartPhone_Recent-acquirers-age" width="564" height="405" /></a></p>
</div>
</div>
]]></content:encoded>
			<wfw:commentRss>http://www.bierergroup.com/survey-new-u-s-smartphone-growth-by-age-and-income/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Connected Devices Become Key To Content Consumption</title>
		<link>http://www.bierergroup.com/connected-devices-become-key-to-content-consumption</link>
		<comments>http://www.bierergroup.com/connected-devices-become-key-to-content-consumption#comments</comments>
		<pubDate>Mon, 20 Feb 2012 19:50:45 +0000</pubDate>
		<dc:creator>Jeff Bierer</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.bierergroup.com/?p=309</guid>
		<description><![CDATA[Written by eMarketer Content producers, device-makers and marketers will all see new opportunities—and challenges The devices that power our digital lives have undergone disruptive changes over the past several years. Smartphones have evolved from text-based communication tools to multimedia hubs. Ereaders and tablets have grown from cool ideas to transformative technologies.Televisions, game consoles and media [...]]]></description>
				<content:encoded><![CDATA[<table>
<tbody>
<tr>
<td width="100%"></td>
<td align="right" width="100%"><a title="PDF" href="http://www.marketresearchworld.net/index2.php?option=com_content&amp;do_pdf=1&amp;id=4616" target="_blank"><img src="http://www.marketresearchworld.net/templates/mrp_theme/images/pdf_button.png" alt="PDF" name="PDF" align="middle" border="0" /></a></td>
<td align="right" width="100%"><a title="Print" href="http://www.marketresearchworld.net/index2.php?option=com_content&amp;task=view&amp;id=4616&amp;pop=1&amp;page=0&amp;Itemid=76" target="_blank"><img src="http://www.marketresearchworld.net/templates/mrp_theme/images/printButton.png" alt="Print" name="Print" align="middle" border="0" /></a></td>
<td align="right" width="100%"><a title="E-mail" href="http://www.marketresearchworld.net/index2.php?option=com_content&amp;task=emailform&amp;id=4616&amp;itemid=76" target="_blank"><img src="http://www.marketresearchworld.net/templates/mrp_theme/images/emailButton.png" alt="E-mail" name="E-mail" align="middle" border="0" /></a></td>
</tr>
</tbody>
</table>
<table>
<tbody>
<tr>
<td colspan="2" align="left" valign="top" width="70%">Written by eMarketer</td>
</tr>
<tr>
<td colspan="2" valign="top">Content producers, device-makers and marketers will all see new opportunities—and challenges</p>
<p>The devices that power our digital lives have undergone disruptive changes over the past several years. Smartphones have evolved from text-based communication tools to multimedia hubs.</p>
<p>Ereaders and tablets have grown from cool ideas to transformative technologies.Televisions, game consoles and media players have gained internet connectivity, and with it, access to new worlds of digital content.</p>
<p>“As these device categories evolve and new ones come into being, consumers will continue to expect digital content to be available on all screens, at all times, in all locations,” said Paul Verna, eMarketer senior analyst and author of the new report, “Smart Devices: Evolution and Convergence.”</p>
<p>In the US over the next two years, eMarketer expects more than 26 million mobile phone users to turn to smartphones, helping put the devices in the hands of more than half of all US mobile users by 2014.</p>
<p><img title="Image" src="http://www.marketresearchworld.net/images/stories/stories18/em-connected-devices-1.gif" alt="Image" width="330" height="344" border="0" hspace="6" /></p>
<p>Tablet penetration will increase even more quickly in the US, from a user base of nearly 55 million by the end of 2012 to almost 90 million in the next two years. By 2014, more than one in three US internet users will have a tablet device.</p>
<p><img title="Image" src="http://www.marketresearchworld.net/images/stories/stories18/em-connected-devices-2.gif" alt="Image" width="329" height="398" border="0" hspace="6" /></p>
<p>Ereaders, connected game consoles, internet-enabled TVs and other connected gadgets have also become essential to a society that demands instant and constant access to digital media. And that digital media is the technologies&#8217; raison d’être.</p>
<p>“Without movies, TV shows, games, photos, books, magazines, newspapers, video clips and music, few would care to own a tablet, a touchscreen smartphone, a connected console or an internet-enabled TV,” said Verna. “As consumers continue to gravitate toward digital media consumption, and as content owners and device manufacturers continue to find ways to meet the demand for it, more content will become available in the digital domain.”</p>
<p>The full report, “Smart Devices: Evolution and Convergence,” also answers these key questions</p>
<p>- How many people are using key devices?</p>
<p>- What marketing opportunities does the current device landscape present?</p>
<p>- How will the leading smartphone and tablet operating systems fare in the next few years?</p>
<p>- Which devices will play the biggest role in shaping the future of digital media?</p>
<p><strong>About eMarketer</strong><br />
Please visit <a title="eMarketer" href="http://www.emarketer.com/Welcome.aspx" target="_blank">http://www.emarketer.com/Welcome.aspx</a> for more information</td>
</tr>
</tbody>
</table>
]]></content:encoded>
			<wfw:commentRss>http://www.bierergroup.com/connected-devices-become-key-to-content-consumption/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Multichannel Campaigns Increase Reach, Branding Potential</title>
		<link>http://www.bierergroup.com/multichannel-campaigns-increase-reach-branding-potential</link>
		<comments>http://www.bierergroup.com/multichannel-campaigns-increase-reach-branding-potential#comments</comments>
		<pubDate>Wed, 15 Feb 2012 20:26:00 +0000</pubDate>
		<dc:creator>Jeff Bierer</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.bierergroup.com/?p=304</guid>
		<description><![CDATA[Written by eMarketer Marketers who make the most of consumer media habits stand to benefit Changes in US media consumption habits have brands reevaluating their multichannel marketing programs. Marketers continue to combine channels with the purpose of achieving maximum reach, but as multiple digital devices become staples of US daily life, traditional media such as [...]]]></description>
				<content:encoded><![CDATA[<table>
<tbody>
<tr>
<td width="100%"></td>
<td align="right" width="100%"><a title="PDF" href="http://www.marketresearchworld.net/index2.php?option=com_content&amp;do_pdf=1&amp;id=4610" target="_blank"><img src="http://www.marketresearchworld.net/templates/mrp_theme/images/pdf_button.png" alt="PDF" name="PDF" align="middle" border="0" /></a></td>
<td align="right" width="100%"><a title="Print" href="http://www.marketresearchworld.net/index2.php?option=com_content&amp;task=view&amp;id=4610&amp;pop=1&amp;page=0&amp;Itemid=76" target="_blank"><img src="http://www.marketresearchworld.net/templates/mrp_theme/images/printButton.png" alt="Print" name="Print" align="middle" border="0" /></a></td>
<td align="right" width="100%"><a title="E-mail" href="http://www.marketresearchworld.net/index2.php?option=com_content&amp;task=emailform&amp;id=4610&amp;itemid=76" target="_blank"><img src="http://www.marketresearchworld.net/templates/mrp_theme/images/emailButton.png" alt="E-mail" name="E-mail" align="middle" border="0" /></a></td>
</tr>
</tbody>
</table>
<table>
<tbody>
<tr>
<td colspan="2" align="left" valign="top" width="70%">Written by eMarketer</td>
</tr>
<tr>
<td colspan="2" valign="top">Marketers who make the most of consumer media habits stand to benefit</p>
<p>Changes in US media consumption habits have brands reevaluating their multichannel marketing programs. Marketers continue to combine channels with the purpose of achieving maximum reach, but as multiple digital devices become staples of US daily life, traditional media such as TV, print and radio are no longer the only channels offering marketers mass exposure.“The proliferation of digital devices and channels provides marketers more ways to reach an audience,” said Lauren Fisher, eMarketer writer/analyst and author of the new report, “Multichannel Marketing: Making the Most of Multiple Screens.” “But as media multitasking has become a common way for people to cram more media minutes into the day, multichannel marketers are finding reach alone is no longer as effective. To compete for consumers’ time and divided attention, brands must also find ways to better resonate with their audiences.”</p>
<p>July 2011 data from Yahoo! and advertising agency Razorfish revealed that while watching TV, 66% of US mobile device owners multitasked on their laptop or desktop PC on a daily basis. In addition, 49% used their web-enabled mobile phone daily when watching TV.</p>
<p><img title="Image" src="http://www.marketresearchworld.net/images/stories/stories18/em-miltichannel-1.gif" alt="Image" width="329" height="400" border="0" hspace="6" /></p>
<p>Meanwhile, marketers who look to extend the consumer viewing experience across screens benefit from greater incremental reach and exposure. For example, Nielsen found half of US consumers exposed to a TV ad featuring a sports sedan recalled viewing the advertisement.</p>
<p>But when consumers were exposed to the ad across multiple screens (their TV, computer, mobile phone and tablet), that percentage jumped to 74%, providing a 48% lift in ad recall.</p>
<p><img title="Image" src="http://www.marketresearchworld.net/images/stories/stories18/em-miltichannel-2.gif" alt="Image" width="330" height="141" border="0" hspace="6" /></p>
<p>“Building a successful multichannel marketing campaign requires the right mix of channels that offer brands the ability to reach and engage consumers,” said Fisher. “In the US, media penetration and consumer media habits offer insight into which digital channels should be combined with other mass media to drive distinct branding and direct-response objectives.”</p>
<p>The full report, “Multichannel Marketing: Making the Most of Multiple Screens,” also answers these key questions:</p>
<p>- How has consumer behavior made multichannel marketing a must?</p>
<p>- How are marketers using multichannel advertising to create a cohesive brand experience?</p>
<p>- How are brands integrating key ad channels to drive direct response?</p>
<p><strong>About eMarketer</strong><br />
Please visit <a title="eMarketer" href="http://www.emarketer.com/Welcome.aspx" target="_blank">http://www.emarketer.com/Welcome.aspx</a> for more information</p>
<p>14 February 2012</td>
</tr>
</tbody>
</table>
]]></content:encoded>
			<wfw:commentRss>http://www.bierergroup.com/multichannel-campaigns-increase-reach-branding-potential/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>
